Support

Email contact@hello-milu.com for anything related to Milu: beta access, product data, privacy requests, press or partnerships.

Writing in English or Japanese is fine.

Testers are invited in small groups. If you signed up and have not heard from us yet, your request is still in the queue, no action needed.

You can ask us to remove your address from the waitlist at any time.

If a product is missing, or the ingredients, allergens or nutrition look wrong, send the barcode and a photo of the label. Corrections help every other Milu user.

To access or delete the data linked to your email address or your Milu account, email us and we will confirm once it is done.

Full details are in the privacy policy.

Brands, retailers and data providers who want to improve how their products are represented in Milu can reach the same address.